Delivery Information

Once your order is on its way it will get to you via the shortest possible way, without any hassle for you! That means: Our logistics team will process your order lightning fast. And all this will happen at a fair price with no hidden extra costs!

What's best about our shipping costs? Most of the time there won't be any! Because we offer free delivery to the UK Mainland from an order value of only £50!

Overseas Shipping: Email Us or Call +44 (0) 191 265 6709 
We will be more than happy to quote you for the most cost effective shipping option. 

Free UK Delivery for all orders over £50.00 net (excluding Vat)

For orders up to an Order Value of £50.00 net (excluding Vat) UK Standard Delivery will be charged at £6.25 net (excluding Vat) per consignment. 

We process orders Monday through to Friday. Your order will be shipped 'Standard Delivery*' for stock items, if your order is placed before the following times and all conditions are met**:

Standard Delivery Typically 2-3 Days*

Orders placed before 11:00am GMT**

For further information on delivery please refer to our T&C

Please remember that most postal and courier services only deliver on working days (Mon-Fri). If you need delivery on a Saturday, please choose one of our Saturday delivery options.***

All our items have a weight value; you pay for the combined weight of all items in the order. We keep all rates as low as possible and we never over-charge you for postage.

All parcels are packed with adequate protection and fragile items are sufficiently re-enforced to protect the item while in transit.

We endevour to ship all items as fast as possible. Occasionally during peak times orders can take longer to ship - please accept our apologies if this is the case.

Delivery cost for 'Goods' with 'Special Requirements', will be advised to you and agreed, prior to your order placement. 

Additional fraud checks may need to be carried out and identities verified - this may cause delay to your order. We aim to carry out these checks as quickly and efficiently as possible. The time can be reduced by checking for emails from Heaton Catering Equipment Limited and supplying a daytime contact number with your order.

***Next day delivery service is available upon request, subject to stock availability, cleared funds and customer address verification. We will send your order by the quickest means possible at the rate you have paid.

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